True to the motto “Everything is fine!”, today we want to give you an insight into the everyday life of our sales team and our scheduling department.
Drinking coffee, gossiping and chatting or constantly on the phone - these are characteristics that women are always associated with, right?😜 Things are completely different with us. Our sales team, which consists of "only" men, has these characteristics as soon as you enter the office, because it's never quiet there - just kidding.😉 In addition to sales talks, acquiring new customers, visiting customers, and negotiating prices and making calculations, you can also find the team at trade fairs such as Anuga. There, everyone is greeted by their personal contact and can answer any questions they have or place their next order.
Sales usually take place in the morning so that orders can be processed and handled in the afternoon. Depending on the order and customer request, an order is created and entered. This is then automatically forwarded to production and scheduling. This creates a faster and more efficient process.
While the goods are being produced and packaged, our colleagues Hartmut and Lena from the dispatch department prepare everything for onward transport to the customer. Part of their daily routine is also coordinating and planning tours, going through the plans with the drivers and checking the trucks that are currently in our yard.
As you can see, this is all about organizing and communicating. Otherwise everything wouldn't run so smoothly.😊
So it is also just right that our sales team sits in the same office as the dispatcher, so that the "routes" are kept short. For example, you can ask when the customer can be delivered while he is still on the phone. And did you know that for certain orders the sales team even goes into production themselves and selects the goods for the respective customer?🥰 As the saying goes, the customer is always king.👑
Your Bahlmann team💚
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